Frequently asked questions
Your Holiday Price
Holiday prices include all coach travel, hotel accommodation and meals as specified in the price panel of each holiday. All rooms have en-suite facilities and twin-berth cabins with shower and WC are provided on overnight ferries. On overnight Ferries dinner and breakfast is always included.
Single Cabins
Cabins for sole use are available on request. Please contact our office for details.
No Smoking Coaches
All our coaches are no smoking. However there are frequent stops on any journey for the comfort of our clients.
Seat Reservation
Seats may be reserved at the time of booking for the duration of the holiday.
Luggage
Luggage is limited to one suitcase per client. There is no restriction on hand luggage.
Departure Points
In addition to departures from Glasgow and Edinburgh we also operate the following local departures: Dundee, Perth, Kinross, Dunfermline, Kirkcaldy, Falkirk, Stirling, Motherwell, Biggar, Abington, Moffat, Lockerbie, Carlisle and Hull.
Special Requests
Special requests should be notified to us in writing but cannot be guaranteed.
Passports and Visa
For all continental holidays you will require a full ten-year British Passport. Holders of non-EU passports may be subject to varying visa requirements and these should be checked with the appropriate embassy.
Disabled Clients
We welcome handicapped clients provided they are accompanied by a qualified helper and do not require special assistance. If you suffer from any illness or disability please let us know before you make your booking.
Exchange Rates and Surcharges
Circumstances over which we have no control may mean that we have to increase the published brochure price. The only reasons for which we will impose surcharges are government action, currency fluctuation, fuel and ferry charges.
Even in this case we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and any amendment charges. Only amounts in excess of this 2% will be surcharged but where a surcharge is payable there will be an administration charge of 50 pence.
If this means paying more then 10% on the holiday price you will be entitled to cancel your holiday with a full refund of all money paid except for any premium paid to us for holiday insurance and amendment charges. Should you decide to cancel because of this, you must exercise your right to do so within 14 days from the issue date printed on the invoice.
The following exchange rate has been used in calculating VAT:
1 EURO = 90p
1 Swiss Franc = 63p
Our Office Hours
Our offices are open from 9am to 5pm on weekdays. We welcome visitors and there is always easy parking available in Laird Street.
Tour Itinerary
In the event of inclement weather, adverse road conditions or any unforeseen circumstance affecting the safety of clients we reserve the right to alter the daily itinerary.